Privacy policy

Introduction

Fresh Day Meds, LLC (“Fresh Day Meds,” “we,” “us,” or “our”) operates the website located at www.freshdaymeds.com (the “Website” or “Platform”). Your access to and use of the Platform, its content, and any products or services provided through the Platform (collectively, the “Service”) are subject to this Privacy Policy unless otherwise stated.

This Privacy Policy explains how Fresh Day Meds collects, uses, discloses, and protects information about you when you access or use the Service. Capitalized terms not defined in this Privacy Policy have the meanings set forth in our Terms and Conditions.

By accessing or using the Service, creating an account, or otherwise interacting with the Platform, you acknowledge that you have read and understand this Privacy Policy.

Limitations on Use by Minors

The Service is intended for individuals who are at least eighteen (18) years of age, or such older age as required by applicable state law. The Service is not directed to children under eighteen (18). If we become aware that we have collected personal information from a minor under 18, we will take reasonable steps to limit further use of such information, subject to applicable legal retention requirements.

Protected Health Information (PHI)

Fresh Day Meds, LLC facilitates access to independent healthcare providers and pharmacies but does not directly provide medical care.

When you create an account with Fresh Day Meds, you establish a direct customer relationship with us. Certain information you provide—such as your name, email address, shipping address, phone number, and payment-related details—is not considered protected health information (“PHI”).

In connection with certain services, you may provide health or medical information that may be protected under federal or state law. Fresh Day Meds is not a covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). However, we may act as a business associate to licensed healthcare providers or pharmacies that are covered entities. In those limited circumstances, we handle PHI in accordance with applicable HIPAA requirements and state 
privacy laws.

Information that has been properly de-identified in accordance with applicable law is not 
considered PHI.

Information We Collect

The personal information we collect depends on how you interact with the Service.

Information You Provide Directly

  • Name, email address, phone number, billing and shipping address
  • Account credentials (username, password)
  • Payment information (processed by third-party payment processors)
  • Government-issued identification where required for identity verification
  • Communications you send to us
  • Health-related information you voluntarily submit in connection with services

Information Collected Automatically

  • IP address, browser type, operating system, device identifiers
  • Usage data (pages visited, time spent, referring URLs)
  • Cookies and similar tracking technologies

Information from Third Parties

  • Service providers (e.g., payment processors, analytics providers)
  • Advertising and marketing partners
  • Publicly available sources

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and improve the Service, analyze usage, personalize content, and support marketing efforts. You may control cookies through your browser settings. Disabling cookies may affect functionality of the Service.

How We Use Information

We use personal information to: - Provide and operate the Service - Process transactions and payments - Communicate with you regarding your account or services - Provide customer support - Improve, develop, and personalize our offerings - Conduct analytics and marketing (subject to applicable law) - Comply with legal and regulatory obligations

We do not use PHI for advertising or marketing purposes where prohibited by law.

Disclosure of Information

We may disclose personal information as necessary to operate the Service and as permitted by law, including to:

  • Service providers that perform services on our behalf (e.g., hosting, analytics, customer support)
  • Payment processors and financial institutions to process transactions and prevent fraud
  • Healthcare providers and pharmacies you choose to engage with through the Service
  • Advertising and analytics partners, including Google Ads, to deliver interest-based advertising, including advertising related to health-adjacent content, where permitted by law and subject to your opt-out rights
  • Legal or regulatory authorities when required to comply with applicable law

We do not disclose Protected Health Information for advertising or marketing purposes where prohibited by law. We may disclose de-identified information for lawful business purposes.

Your Privacy Choices

You may: - Opt out of marketing communications - Control cookies via browser settings - Use Global Privacy Control (GPC) signals where supported - Request access, correction, or deletion of personal information where required by law

Requests may be subject to verification and legal limitations.

Data Retention

We retain personal information only as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), including the right to:

  • Know what personal information we collect, use, disclose, sell, or share
  • Request access to or deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information for cross-context behavioral advertising
  • Limit certain uses of sensitive personal information

We may share identifiers, device information, and usage data with advertising partners (such as Google) for interest-based advertising. You may opt out of such sharing by using Global Privacy Control (GPC) signals or available opt-out mechanisms.

We do not knowingly sell or share personal information of minors under 16 years of age.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and you are responsible for maintaining the confidentiality of your account credentials.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@freshdaymeds.com
Company: Fresh Day Meds, LLC
Website: www.freshdaymeds.com

Fresh Day Meds does not maintain a public-facing physical mailing address. Privacy-related requests may be submitted electronically via email.

HIPAA Notice of Privacy Practices (Conditional)

Fresh Day Meds does not directly provide medical care and is not a HIPAA-covered entity. However, when acting as a business associate to licensed healthcare providers or pharmacies, we comply with applicable HIPAA requirements regarding the handling of Protected Health Information (PHI).

PHI is used or disclosed solely to support treatment, payment, or healthcare operations performed by the applicable provider or pharmacy, or as otherwise required by law. We implement reasonable administrative, technical, and physical safeguards designed to protect PHI.

If you receive healthcare services from a provider or pharmacy accessed through the Service, that provider or pharmacy will supply you with its own HIPAA Notice of Privacy Practices describing how your PHI is used and disclosed.